Will this information be used for any other purpose?
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No. We only use the information to stop direct marketing and phone calls to the deceased and to help families identify life insurance and pension benefits.

​Is there a cost for this?
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There’s no charge to families or funeral homes. Our operating costs are covered by verified partner organizations that use the data to responsibly update their records.
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Why do you need the date of birth?
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While not required, we ask for the date of birth to accurately match the deceased’s name and address. Two people in the same town can share a name, but it’s unlikely they also share the same date of birth.
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Why do you request the phone number?
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Calls to the deceased are often more distressing than mail. While not required, providing a phone number helps us to block telemarketing at the source.
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How long does it take?
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You should start to notice a reduction in mail and/or phone calls within 6 weeks.
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Can I register by post or email?
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Yes. You can submit registrations via the details on our Contact page.

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Can I register more than one address?​

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Yes. If the deceased has more than one address, then submit a registration for each address.
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What if the mail/calls do not stop?
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If you continue to receive mail or marketing calls for the deceased, please gather the items and record any caller details, then send them to us-either by post to the address on our Contact page or by emailing clear photos to the address below. We will contact the organizations on your behalf, at no cost, to update their records and remove the individual from their marketing and mailing lists.